Voicecenter: Call Center Operator
Risk to Business: 1.699 = Severe
A ransomware attack against the Israeli call center service company Voicenter earlier this week is suspected to be the work of the Deus ransomware outfit who has claimed responsibility for the hack. The gang Deus claimed it would release 15 TB of data concerning 8,000 companies that work with Voicenter including Mobileye, Partner, Gett and My Heritage, among others. The data that the attackers have posted on their dark web leak site includes samples of security camera and webcam footage, ID card information, photos, WhatsApp messages, emails and recordings of phone calls. Interestingly, Deus also provided a photo of its ransom message with a demand for 15 bitcoin within 12 hours of the notification on September 19, with 10 bitcoin added every 12 hours after that deadline. After a brief disruption in services, most Voicenter functions have been restored.
Customers Impacted: Unknown
How it Could Affect Your Customers’ Business service providers are goldmines for cybercriminals because they provide a wealth of data that can be used and sold for high profit.