To our Valued Customers,
At Future Digital 360, we are committed to providing you with up-to-date information in support of all your technologies. This notice is being sent as a result of a recent technical issue with Scan-to-Email on many installed MFP’s (Multi-Functional Printers)
These failures are mainly coming from Gmail-related embedded emails being used the MFP’s. Google decided to phase out Less Secure Apps causing authentication errors and not allowing your copier to scan. FD360 has options available to fix this issue; please let us know if you have been affected by this situation.
If you have placed a service ticket already, we will get back to you as quickly as possible. If you have not placed a support ticket, please submit a trouble ticket.
The FD360 Technical Services Team is working directly with industry leaders and has the solutions to resolve this issue as quickly as possible.
Please visit our news feeds for more information, and check back frequently.