ISS: Cleaning, catering, and security services provider
Risk to Small Business: 2.333 = Severe
A ransomware attack has caused an extensive and elongated network outage at ISS. The attack brought down the company’s network on February 17th and (at the time of writing) many services are still disrupted. Forty-three thousand staff members are without email. An email outage can cause a serious business disruption leading to project delays and missed opportunities that can’t be recovered. ISS now faces an uphill and expensive battle to restore its damaged IT infrastructure, while navigating the consequences of reduced employee productivity.
Individual Risk: At this time, no personal information was compromised in the breach.
Customers Impacted: 43,000
How it Could Affect Your Customers’ Business: Although this incident has not immediately resulted in data loss, the loss of business advancement caused by the breach can never be recovered. Cybercriminals often steal company data before encrypting IT infrastructure. This compounds the consequences of a ransomware attack, especially for companies governed by data privacy regulations that can cause them to run afoul of the latest guidelines. When it comes to ransomware attacks, the only adequate response is a proactive one that prevents the malware from taking root in the first place.