News and Updates on Information Technology

United States – Instacart

Exploit: Unauthorized Access to Data
Instacart: Grocery Shopping and Delivery Service 

Risk to Small Business: 1.775= Severe

In a statement posted to its website, Instacart has announced that it has suffered another data breach, less than a month after a breach that was widely reported in the media containing user account data. This time, two employees at a third-party service provider accessed accounts that they shouldn’t have, exposing customer information again.

Individual Risk: 2.821 = Moderate

Instacart’s forensic investigation did not find any evidence the two support agents had downloaded or digitally copied data from its systems. The company’s contract with the third-party vendor has been terminated, and impacted accounts have been notified via email.

Customers Impacted: 2,180

How it Could Affect Your Customers’ Business: Although the pandemic will continue to drive their business as people who are unable to shop in person flock to the service, in other circumstances this would assuredly cause customer dissatisfaction, especially after the information for 278,531 Instacart accounts turned up in a Dark Web marketplace after the first one.